Privacy Policy

Last updated: November 8, 2026

This policy explains what information is collected when you use helpGIFTING ("the site", "we", "us"). We do not sell your personal information.

Who is responsible for your data

helpGIFTING, based in British Columbia, Canada, is responsible for the personal information described in this policy (the "controller" under the EU and UK GDPR). You can reach us about anything in this policy at hello@helpgifting.com.

Information we collect

• Information you send us. If you email us, we receive your email address and whatever you include in your message. We use it only to reply.
• Technical data. Like most websites, our hosting provider, Cloudflare, may log basic request data such as IP address, browser type, referring page, and time of visit, for security and to keep the site running.
• Search. Site search runs entirely in your browser. Search terms are not sent to us.
• Analytics. We use a self-hosted copy of Plausible Analytics, a privacy-focused tool, to count page views and see which guides are useful. It does not use cookies and does not collect personal information. It sees the page you visit, the referring site, your browser, operating system, device type and country. Your IP address is used only to produce an anonymous daily visitor count and is not stored. The data stays on our own server and is not shared with or sold to anyone.

Why we use it

• Analytics and technical data are used to understand which guides are useful, to keep the site secure and to keep it running. We rely on our legitimate interest in running a useful, secure website. These uses involve very little data and do not identify you.
• Emails you send are used to reply to you. We rely on our legitimate interest in answering your message, or on taking steps you have asked for.

How long we keep it

• Analytics: the anonymous visitor hash is discarded every day. Aggregated statistics, which contain no personal information, are kept until we delete them.
• Hosting logs: kept by Cloudflare for a short period, under its own retention practices.
• Emails: kept only as long as needed to deal with your message, then deleted.

Where it's processed

We are based in Canada. Information may be processed in Canada and in other countries where our service providers operate, including through Cloudflare's global network. The European Commission and the UK recognise Canada as providing adequate protection for personal information. Where a service provider processes data in another country, it does so under its own safeguards, such as standard contractual clauses.

Cookies

The site itself does not currently set its own cookies. Cookies may still be set in these cases:

• Affiliate links. When you click a link to a retailer such as Amazon, that retailer may set cookies on its own site. These cookies record that you arrived through our link, so that the retailer can credit us with a commission if you make a qualifying purchase.
• Third-party services. Our analytics does not use cookies. If we add embedded content in future that sets cookies, we will update this policy.

You can block or delete cookies in your browser settings. Blocking cookies won't stop this site from working, but it may stop retailers from attributing purchases to us.

Affiliate tracking

We take part in affiliate programs, including the Amazon Services LLC Associates Program. Affiliate links contain an identifier for our site. Retailers and affiliate networks process data about your visit and purchase under their own privacy policies, for example Amazon's Privacy Notice. We receive aggregated reports (for example, the number of clicks and orders and the commission earned). We do not receive your name, address, or payment details. See our affiliate disclosure.

Third-party websites

Links to other sites are covered by those sites' own privacy policies. We are not responsible for their practices.

Your rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you, and get a copy of it;
• have it corrected or deleted;
• restrict or object to how we use it, including uses based on our legitimate interests.

To make a request, email hello@helpgifting.com. We will respond as soon as we can, and within the time required by the law that applies to you. Because our analytics does not identify you, we usually hold no personal information about you unless you have emailed us.

If you are unhappy with how we handle your information, please contact us first. You also have the right to complain to a data protection authority: in the EU, the authority in your country; in the UK, the Information Commissioner's Office; in Canada, the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

Children

The site is not directed at children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The "last updated" date above shows when it last changed.